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June 18,2012 Special Council

Special Council Communications Workshop
Agenda                 Minutes


2.1.1.  Discussion Agenda
2.1.2.  Corporate Communications. Overview
2.1.3.  Current & immediate projects
2.1.4.  Ipsos Reid Citizen Satisfaction Survey 2012
2.1.5.  Resident Satisfaction Survey Results - 2007/08
           Interactive Govermnent Project
2.1.6.  Status of Communications Actions Based on 2007/08
          Communications Audit/Survey
2.1.7.  Communications and Graphic Standards Manual
2.1.8.  Communications and Graphics Standards Policy 
2.1.9.  Social Media Standards
2.1.10. Social Media Policy

The City Manager noted that this meeting is the first in a process for Council to provide staff with a clear understanding of Councilís goals and objectives in the area of communications and to look at prioritizing those goals and objectives.

The City Clerk and Communications Advisor reviewed all the materials in the agenda package and responded to questions for clarification related to that material.

The presentation was followed by questions from Council members and responses by staff on a variety of communications related topics including social media, the cityís web site, graphic standards, web casting and web streaming of Council meetings and Council Chamber audio video issues as well as Shaw TV coverage.

The City Clerk noted that there is a special Council meeting scheduled for July 9, 2012 for further discussion of Councilís Strategic Plan. It was suggested that the Communications to Inform and Engage the Community section of the Strategic Plan be the topic for that meeting.

Staff was requested to bring detailed web site analytics to that meeting.


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